The online store looks weird or lacks functionality in Internet Explorer
If the page looks abnormal or you are not given the opportunity e.g. choosing the color / size of clothing and not putting your items in the shopping cart is probably due to a feature in Internet Explorer (IE) browsers, or Microsoft Edge which is basically good but can often cause problems. The feature is called "Compatibility View" and when enabled, IE behaves as if it were a very old browser. The intention is that it should be possible to visit older websites that are not adapted for viewing in newer browsers. However, most websites today do not need this feature, and the result is that all websites will look very strange.
Initially, Compatibility View is enabled in IE, but the enable icon is located right next to the update icon in the address bar, so it's a bit too easy to accidentally tap it. Fortunately, it is just as easy to turn it off again, see the text below for explanation:
The webshop will not be downloaded into Firefox
If you do not experience problems downloading other pages or opening silky-dream.dk in other browsers, it may help to clear cookies and cache for websites. Touch History in the menu bar, then delete recent history. Then you will see a small window where you select "All" in the drop down menu. Touch the arrow next to Details to expand more choices, and select cookies and cache for websites. Now click delete and try downloading our website again.