Christmas Gifts & Christmas service at Silky-Dream
- All Christmas gifts exchanged to 24 January 2019.
- We are wrapping the gift for you - it's free.
- Gift Services - have your gift sent directly to the recipient.
- We ship by insured package of GLS. You can track your package with Track and Trace.
- Deadline for Christmas purchases online to be sent in Denmark is Thursday, December 20 2018 at 1 o'clock pm, the deadline for EU countries plus Iceland, Norway and Switzerland is December 17 2018 at 1 o'clock pm
- You can always contact us by phone, email or chat if you need help or have questions.
- Merry Christmas!
Get the goods sent directly to the recipient. When you order, you have the option to specify a different delivery address than your own. When you do that we are not sending the invoice with the package.
We can wrap your gift nice. We put a changing stamp on the gift so that it can be exchanged until 24 January 2019. You can use the notes section to write if several items to be packed together and what should be on the to / from the card.
We pack your gifts beautiful.
Write in the comment box if you want us to pack your gift in or if you have other comments to us when we are wrapping your gift.
We exchange with a smile ...
Buy your Christmas presents at Silky-Dream. All gifts can be exchanged until 24 January 2019. Read more about how to replace by returning the goods.
Christmas gifts sent by parcel
We deliver our silk products as parcels with GLS. When we send goods such as packages, they are delivered at your door by parcel post or in the package box. On the same day, as we have delivered your package at the post office, you receive an email from us with a track and trace code so you can track your package all the way to your door.
Deadline for Christmas gifts to be sent
Last day for orders to shipments in Denmark is Thursday, Dec. 20 2018 at 1 o'clock pm, the deadline for EU countries plus Iceland, Norway and Switzerland on December 17 2018 at 1 o'clock pm.
GLS has promised to deliver packets out right up to and including d. December 23 2018 this year.
Guaranteed delivery December 23, requires that all goods are in stock and is of course dependent on the GLS lives up to their promises.
Prolonged exchange service - Christmas presents can be exchanged in January
We exchange right up to 24 January 2019.
You have full return at Silky-Dream until 24 January 2019.
This means that you can fully regret your purchase and gifts and get your money back right up to this date. It implies that the product is not used and still in original packaging.
To exchange your Christmas present
When the exchange / withdrawal is exercised, you must pay the postage if you choose to send the product back. Upon withdrawal returned goods should be sent to Silky-Dream, Kærvej 9, Gl.Sole, 8722 Hedensted, Denmark. We recommend that you send the product back as insured package, which can be traced. Please enclose the return form - HERE - it makes the expedition easier.
The product must be accompanied by an order number and your account number so we can subsequently transfer any receivables.
You can count on up to 10 business days to receive your return amount when you send anything back.
It is alternatively possible to obtain a voucher. This is done through a one-time code that contains your full return amount. The code can be used for future purchases from Silky-Dream.dk.