Christmas Gifts & Christmas service at Silky-Dream
- All Christmas gifts exchanged to 31 January 2018.
- We are wrapping the gift for you - it's free.
- Gift Services - haveyour gift sent directly to the recipient.
- We ship by insured package of Post Denmark. You can track your package with Track and Trace.
- Deadline for Christmas purchases online to be sent in Denmark is Thursday, December 21 2017 kl.17, the deadline for EU countries plus Iceland, Norway and Switzerland on December 15 2016 at 12 noon.
- Deadline for ordering Silk Bedding, if it must be given as Christmas gift is the 12.November.
- You can always call the phone, email and chat if you need help or have questions.
- Merry Christmas!
Get the goods sent directly to the recipient. When you order, you have the option to specify a different delivery address than your own. When you do that we are not sending the invoice with the package.
We can wrap your gift nice. We put a changing stamp on the gift so that it can be exchanged until 31 January 2018. You can use the notes section to write if several items to be packed together and what should be on the to / from the card.
We pack your gifts beautiful.
Write in the comment box if you want us to pack your gift in or if you have other comments to us when we are wrapping your gift.
We exchange with a smile ...
Buy your Christmas presents at Silky-Dream. All gifts can be exchanged until 31 January 2018. Read more about how to replace by returning the goods.
Christmas gifts sent by parcel
We deliver our silk products as parcels with Post Denmark or GLS. When we send goods such as packages, they are delivered at your door by parcel post or in the package box. On the same day, as we have delivered your package at the post office, you receive an email from us with a track and trace code so you can track your package all the way to your door.
Deadline for Christmas gifts to be sent
Last day for orders to shipments in Denmark is Thursday, Dec. 21 2017 at 17pm, the deadline for EU countries plus Iceland, Norway and Switzerland on December 15 2017 at 12 noon.
Post Denmark has promised to deliver packets out right up to and including d. December 23 2016 this year.
Guaranteed delivery d. Dec. 23 requires that all goods are in stock and is of course dependent on the Post Denmark live up to their promises.
Prolonged exchange service - Christmas presents can be exchanged in January
We exchange right up to 31 January 2018.
You have full return at Silky-Dream until 31 January 2018.
This means that you can fully regret your purchase and gifts and get your money back right up to this date. It implies that the product is not used and still in original packaging.
To exchange you the Christmas present
When the exchange / withdrawal is exercised, you must pay the postage if you choose to send the product back. Upon withdrawal returned goods should be sent to Silky-Dream, Kærvej 9, Gl.Sole, 8722 Hedensted, Denmark. We recommend that you send the product back as insured package, which can be traced. Please enclose the return form - HERE - it does return faster and makes the expedition easier.
The product must be accompanied by an order number and your account number so we can subsequently transfer any receivables. If you show up at the store with the invoice in hand, you can have deposited money directly to your credit card.
You can count on up to 10 business days to receive your return amount when you send anything back.
It is alternatively possible to obtain a voucher. This is done through a one-time code that contains your full return amount. The code can be used for future purchases from Silky-Dream.dk.